Animal Services Officer
ANIMAL SERVICES OFFICER 2021-01722
- Essential Job Duties
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
The starting rate of pay for this position will be within 15% of the grade range minimum. The rate determined will depend on experience and qualifications.
The grade range for this position is:
(Minimum 15% Minimum) Market Maximum
$15.93 $18.32 $19.19 $23.80
- Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of his or her own team), and have regular and reliable attendance that is non-disruptive
- Enforce state and local laws, issue citations pertaining to animals to violators and handle hostile individuals as needed.
- Euthanasia – handle animal safely, euthanize humanely and track the use of controlled substances. Euthanize multiple animals per session. High level of stress due to rescue and euthanasia rates.
- Trap and impound loose animals to include dogs and cats as well as livestock and wildlife.
- Investigate animal cruelty and bite cases.
- Testify in municipal and district court as necessary.
- Work with animal shelter software and answer phone calls. Greet and assist the public visiting the shelter.
- Prepare and present educational programs for youth groups, schools and civic organizations and interact with the public at community events.
- Respond to emergency calls involving animal attacks or injured animals. Administer first aid to injured animals. Respond to after hours emergency calls.
- Assist public in a friendly and professional manner.
- Transport animals and supplies.
- Pick up deceased animals struck by vehicles or in neighborhoods.
- Load and operate incinerator.
- Perform chemical capture of animals utilizing dart rifle and other trapping devices.
- Process adoptions, applications and redemptions. Collect necessary fees.
- Prepare rabies specimens for shipment to health department.
- Secondary Job Duties
- Acquire and pick up donations.
- Secondary duties as assigned.
- Minimum Qualifications
- High school diploma or GED required. 6-12 months of animal handling experience preferred.
- Valid Driver's License.
- Must pass a drug screen test.
- Must obtain Level I, II & III Animal Control Training, Euthanasia Certification, Chemical Capture and Bite Stick Certification, within two years.
- Ability to be on call 24 hours a day, 7 days a week.
- Effectively communicate with others orally and in writing.
- Ability to respond to common inquiries or complaints from citizens, regulatory agencies, or members of the business community.
- Must be proficient in the use of a personal computer and other related software programs. Must be able to effectively operate standard office equipment.
- While performing the functions of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.
- While performing the functions of this job, the employee is regularly exposed to wet/and or humid conditions, moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions.