Subscriber Services Customer Support Coordinator

Northwest Arkansas Democrat-Gazette   Fayetteville, AR   Full-time     Customer Service / Call Center
Posted on October 11, 2024

The Northwest Arkansas Democrat-Gazette seeks a tech-savvy, motivated professional to support all our multimedia products.  This is an hourly support position in the office Monday through Friday. Digital Media is the future. We are looking for a technical support professional prepared to excel and move to the digital future with us!

Qualifications:

  • Strong customer service skills
  • Knowledge of Android, IOS, and Windows operation systems
  • Proficient with Microsoft Office Suite
  • Ability to learn US Postal software as well as internal customer support software systems
  • High School diploma or equivalent

Benefits:

  • 401K with company match
  • Profit sharing
  • Health/Dental/Vision Insurance
  • Accident/Disability/Life Insurance
  • Flexible spending account
  • Health savings account
  • Paid time off

This is a full-time safety-sensitive position. Candidate must pass drug screening and background checks.

The Northwest Arkansas Democrat-Gazette is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.