System Administrator Information Systems Desktop Support

Northwest Arkansas Democrat-Gazette   Fayetteville, AR   Full-time     Information Services / Technology (IT)
Posted on September 8, 2022

ESSENTIAL FUNCTIONS:

Responsible for responding to inbound calls or emails regarding issues with servers, applications, printers, PC’s, hardware or phones

Provides daily support to local users and outlying bureaus

Reviews and acts on requests to move, change, install, repair, or remove equipment such as modems, cables, and wires, as needed

Provides application and system training via phone or in person with customers, as required

Create, reset, close, user accounts on internal systems and applications as required

Involved in day-to-day system administration activities, ensuring safety, security and stability for the corporate environment

Track issues and document status until completion

Good attendance is required

 

EDUCATION: High School diploma or equivalent required. One plus year experience working in computing environments preferred. Ability to travel to local satellite offices as required.

EXPERIENCE: Two years’ experience desired but not required. Experience with networking and basic knowledge of TCP/IP, Linux and Windows Operating Systems required.

 

Must possess or be able to obtain a valid Driver’s License.

Driving record must meet the requirements set in the “Personal Vehicles Used for Company Business” policy.

Must provide own immediate, dependable transportation (mileage reimbursable).

Must provide company with proof of insurance.

 

Must be fully vaccinated by date of hire. Accommodations considered.

EOE. Drug free workplace.

Safety-Sensitive position.

Resumes may be emailed to wdonovan@nwaonline.com.